Beihai Composites has always prioritized the protection of user privacy. This policy details how we collect, use, store, and protect the information you provide through **https://www.basaltbest.com/** ("Beihai Composites") and clarifies your data rights. Please read this policy carefully before using the Site.

Information that you voluntarily provide  

- Account registration: name, email address, phone number, delivery address, etc.  

- Transaction information: order history, payment information (credit card numbers are processed by the payment gateway and are not stored by us).  

- User submitted content: comments, form inquiries, uploaded files, etc.  

Information collected automatically 

- Device and log information: IP address, browser type, operating system, access time, page view history, etc.  

- Cookies and tracking technologies: used to identify user preferences, maintain login status and analyze traffic (see "Cookie Policy" below).  

Information from third-party sources 

- Social media: Publicly available information obtained when logging in through third-party accounts such as Facebook, Google, etc.  

- Analytics tools: User behavior data provided by Google Analytics, for example.  

Your information will be used strictly for the following purposes:

Contract fulfillment includes processing orders, arranging logistics (e.g., sharing shipping information with DHL/FedEx), invoicing, and after-sales service.

Business communication: responding to inquiries, providing product specifications, sending order status notifications or account security alerts.

Website Optimization: Analyze user behavior (e.g. popular product page visits), and improve website functionality and user experience.

Compliance and Security: Preventing fraud (e.g. abnormal login detection), cooperating with legal investigations or regulatory requirements.

Necessary: We will not use your information for marketing purposes (e.g., new product emails) without your explicit consent.

We share your information only in the following circumstances:  

Service Providers 

With third parties (e.g. payment processors, logistics companies, cloud service providers) in order to complete transactions and to ensure that they comply with data protection agreements.  

Legal obligations 

When it comes to national security, public safety, criminal investigations and other legally mandatory requirements, we may provide data in accordance with the law.

We promise:

Not share your sensitive information (e.g. race, religious beliefs, biometric data) with third parties unless expressly authorized by you.

Require all third party service providers to sign a Data Protection Agreement (DPA) to ensure that their processing is in line with the Privacy Policy. 

In accordance with applicable law (e.g. GDPR, CCPA), you have the following rights:

Right of access: to request a copy of your personal data held by us.

Right to rectification: to request the correction of inaccurate or incomplete information.

Right to erasure (right to be forgotten): request deletion where there is no legitimate reason to retain the data.

Right to restrict processing: to request a suspension of the processing of your data (e.g. for the duration of a challenge to the accuracy of the data).

Right to data portability: to obtain your data in a structured, common format and to transfer it to another service provider.

Right to object: to refuse personalized advertising or data analysis based on legitimate business interests.

How to exercise the rights:

Send an email to "sales3@fiberglassfiber.com."

We will respond to the request within 7 days, or in case of extension with prior notice.

- Use  

Session Cookie (maintains login status), Analytics Cookie (counts visits), Advertising Cookie (personalized ads).  

- Management Methods  

You can choose to agree or reject non-essential cookies via a pop-up window when you visit for the first time, or disable them via your browser settings.  

This website is not intended for users under the age of 16. If you become aware that information has been collected from children in error, please contact us immediately to have it removed.

● Notification of Updates: Major changes will be notified 7 days in advance via website announcement or email.

● Contact Information:

◎ Email for privacy affairs: sales3@fiberglassfiber.com

◎ Mailing address: Beihai Industrial Park, 280# Changhong Rd., Jiujiang City, Jiangxi